TERMS AND CONDITIONS
Making A Purchase
Buying from our online range is very simple. In order to shop for a product, locate it using the search facility or browse categories. When you are ready, press the 'Add to cart' button, then confirm the quantity and press 'Update'. To review the details of your order, simply press the 'View cart' button.
We accept Visa, Mastercard, Delta, Solo, Electron, and Switch
on this site but unfortunately we are unable to accept American Express or
any
other card. We use full SSL encryption to encrypt your card details.
Shipping And Handling
We aim to process all orders within 24 hours (working
day) of their receipt at our premises (orders placed after 12pm will be processed
the following business day). Despatch of your goods held in stock will typically
take place within 48hrs, but please allow up
to 7-10 days before contacting us. Most items are dispatched by contracted
courier, however if you are not in, the driver will leave a card so that you
may contact them to arrange redelivery to your shipping address, at a mutually
agreeable time window. It may be possible for you to collect from the couriers
local depot, but ID "passport, driving license" will be required.
Tax Charges
VAT at 17.5% will be added at the checkout stage of
purchase, or the prevailing rate. The total price shown at check out stage
is the price
you will be charged.
Purchases
made
in some
Countries
may
be liable to import duties.
Credit Card Security
This site employs industry-standard SSL (Secure Socket Layer) encryption for accepting credit card payments. This means that the details you enter are encrypted at the final stage of ordering, and then held in encrypted format until they are processed. At no stage are they held in clear text while online.
Check that you have SSL enabled by running your cursor over the padlock which you will see towards the lower right hand side of the screen in your browser when you reach the final page of the Checkout process. Please note that your address and order details are transmitted by secure network.
Guarantee Returns Policy
GTT products are guaranteed for a minimum of 12 months
from date of purchase (excluding normal wear and tear). As is standard in all
motor
sports
applications,
parts used for competition or on a race track are not covered by any warranty
what so ever. We reserve the right to replace or repair faulty items at our
own discretion.
Parts correctly supplied but returned for refund must
be unused and in they original condition. Correctly supplied parts will be
subject to
a admin/re-stocking charge. If you are having any problems or are dissatisfied
in any way with your purchase, please telephone first, we are more than happy
to help.
NB It is a condition of purchase that GTT will not be
held liable for any consequential losses resulting from the supply or fitment
of
any GTT products.
We always try to give you the very best products available. However, occasionally problems may occur and if you consider the goods to be less than satisfactory, please tell us.
You are entitled to a credit on your account, a credit note or a refund for the value of the goods.
What if I wish to cancel my order? Orders may be cancelled
up to 7 working days after the date of receipt of the goods by you for refund.
This 7 day period begins on the day after you receive the goods. Monies will
be refunded within 30 days of cancellation. We may ask that you return the
goods at
your own expense.
Your statutory rights as a consumer are not affected.
GTT.UK.COM Privacy Notice.
Last updated 21/04/04
GTT.UK.COM knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy. By visiting GTT.UK.COM, you are accepting and consenting to the practices described in this Privacy Notice.
Controllers of Personal Information.
Any personal information provided or to be gathered by GTT.UK.COM is controlled primarily by G. T. TUNING LTD. Unit 10 Uplands Industrial Park Blandford Heights Blandford Dorset DT11 7UZ.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you to process your order, keep you informed of our latest catalogues and offers and for customer services.
We will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
Our records will include the following personal records:
- your name
- address
- phone number
- email address
- credit/debit card details
- previous orders
This information can be collected when you request a catalogue, place an order and/or contact us.
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by telephoning or emailing us. If you find any inaccuracies we will delete or correct it immediately.
The personal information which we hold will be held securely in accordance with our internal security policy.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We use persistent cookies which keep track of your shopping basket contents and your name, address, etc between visits to the site, to make your visit faster and easier. We do not store credit card details online. The information collected in this way cannot be used to identify you (except for the details you submit after placing an order).
Collection and Use of Personal Information About Customers.
The information we learn from customers helps us personalise
and continually improve your shopping experience at GTT.UK.COM. We use the
information to handle orders, deliver products and services, process payments,
communicate with you about orders, products, services and promotional offers,
update our records and generally maintain your accounts with us. We also use
this information to improve our store and platform, prevent or detect fraud
or abuses of our web site and enable third parties to carry out technical,
logistical or other functions on our behalf.
Here are the types of information we gather.
Information you give us: we receive and store any information
you enter on our web site or give us in any other way. You can choose not to
provide certain information but then you might not be able to take advantage
of many of our features. Automatic information: we receive and store certain
types of information whenever you interact with us. For example, like many
web sites, we use "cookies" and we obtain certain types of information when
your Web browser accesses GTT.UK.COM. A number of companies offer utilities
designed to help you visit web sites anonymously. Although we will not be able
to provide you with a personalised experience at GTT.UK.COM if we cannot recognise
you, we want you to be aware that these tools exist.
E-mail communications: to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from GTT.UK.COM if your computer supports such capabilities.
Information from other sources: we might receive information about you from other sources and add it to our account information. Click here to see examples of the information we receive.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide features such as the storage of items in your Shopping Basket between visits.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of GTT.UK.COM's most innovative and useful features and we recommend that you leave them turned on.
If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
Does GTT.UK.COM Share the Information It Receives?
Information about our customers is an important part of our business and we are not in the business of selling it to others.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
Of course, we transmit the entire credit card number to the appropriate credit card company during order processing (securely).
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer. Click here for more information on how to sign off.
If you choose to visit GTT.UK.COM, your visit and any dispute over privacy is subject to this Privacy Notice and our Conditions of Use, including limitations on damages and application of the laws of England. If you have any concern about privacy at GTT.UK.COM, please send a thorough description using the contact form and we will try to resolve it.
Our business changes constantly and our Privacy Notice
and the Conditions of Use will change also. You should check our web site frequently
to see recent changes. Unless stated otherwise, our current Privacy Notice
applies to all information that we have about you and your account. We stand
behind the promises we make, however, and will never materially change our
policies and practices to make them less protective of customer information
collected in the past without the consent of affected customers.
Copyright Notice
All trademarks mentioned herein belong to their respective
owners. Unless identified
with the designation "COPY FREE", the contents of this web site is copyrighted
by GTT.UK.COM. GTT.UK.COM hereby authorizes you to copy documents published
by GTT.UK.COM on the World Wide Web for non-commercial use within your
organization only not to be published on the World Wide Web. In consideration
of this authorization, you agree that any copy of these documents you make shall
retain all copyright and other proprietary
notices contained herein. A link to http://www.GTT.UK.COM must be included clearly
introduction with any material used.
You may not otherwise copy or transmit the contents of this web site either
electronically or in hard copies. You may not alter the content of this web site
in any manner. If you are interested in using the contents of this web site
in
any manner except as described above, please contact www.GTT.UK.COM
using the contact details provided in this web site for information on licensing.
Individual documents published by GTT.UK.COM on the World Wide Web may
contain other proprietary notices and copyright information specific to that
individual document. Nothing contained herein shall be construed as conferring by
implication, estoppel or otherwise any license or right under any patent, trademark
or other property right of GTT.UK.COM or any third party. Except as expressly
provided above nothing contained herein shall be construed as conferring any
license or right under any copyright or other property right of GTT.UK.COM or
any third party. Note that any product, process, or technology in this document
may be the subject of other intellectual property rights reserved by
GTT.UK.COM and may not be licensed here under.
Copyright Disclaimer
GTT.UK.COM assumes no responsibility for errors or omissions in these materials.
THESE MATERIALS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
GTT.UK.COM further does not warrant the accuracy or completeness of the
information, text, graphics,links or other items contained within these materials.
GTT.UK.COM shall not be liable for any special, indirect, incidental, or
consequential damages, including without limitation, lost revenues or lost profits,
which may result from the use of these materials. The information on this server is
subject to change without notice and does not represent a commitment on the part of
GTT.UK.COM in the future.
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